Ticket Office Advisory Services
Your business is selling tickets. Our business is saving you time and money.
The James Moore team brings efficiency to your operations at a time when short-staffed departments need it the most. The result? More revenues for your program. See how we can help!
What's in it for you?
Our knowledge of ticketing platforms like Paciolan and Ticketmaster, as well as university general ledgers such as PeopleSoft, Banner, Workday, and Blackbaud, means we know how to get the most out of your ticket sales reporting. And that leads to big benefits to you.
Approach to Advisory Services
We understand your needs go beyond financial reporting, so we provide solutions that go beyond what a traditional CPA offers. With your teams spread so thin these days, it’s tough to find time for the tasks that keep your athletics department going. Partnering with us means we can tackle them for you.
That’s where our Ticket Office Advisory services come in to play. Sometimes you just need the advice of an industry expert, or you may need help with a particular project. Regardless of which, we take a holistic approach to help you transform your organization and get sustainable results.
Our team provides a fresh look at your current business practices through two lenses:
Peace of Mind:
We provide a closer look at select areas of concern that’s more customized than an NCAA agreed-upon procedures, but without the sweeping examination of an audit. We know even the most subtle red flags that can signal a bigger issue.
By putting our experience to work, you can have peace of mind as you develop solid business practices in your ticket office.
Operational Excellence:
Tackling internal controls is a challenge unto itself. When you couple that with redundant processes and wasted efforts, it costs time and money. We can help you identify ways to better utilize your resources so you can redirect them to the things that matter most—serving your student-athletes and engaging with fans.
We offer the best of both worlds to help you balance strong internal controls with efficient processes. We do this by collaborating with your team to make sure you’re developing processes that not only protect against vulnerabilities, but also ensure proactive, timely and streamlined operations.
Packages
We define our approach to advisory as “one size fits one.” We listen carefully to your priorities and customize our service delivery to bring the most value to you.
Each of our service packages is designed with three phases in mind to support our holistic approach: Discover, Define, and Deliver.
How much we do is up to you. We can offer you the basics, premium service, or meet you somewhere in the middle. Download our Ticket Office Advisory Services brochure to learn more.
Contact us today for a custom quote!
Services can be customized for special considerations....
Box Office Settlements
Mobile Transactions
Booster Contributions
Premium Seating
Group and Comp Tickets
Ticket Pricing Strategies
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Hi, we are James Moore & Co.
At James Moore, we're passionate about many things. The success of your collegiate athletic department is at the top of that list. That's why we have a team of CPAs and consultants who are experts in your industry. It's our aim to partner with you to find the right solutions that will yield positive results you'll feel for years.
At James Moore, we're dedicated to collegiate athletics. Just like you.
Katie Davis, CPA, LSS Certified
Partner
Katie Davis is a partner at James Moore and a strategic advisor to collegiate athletics and higher education leaders navigating the financial and operational challenges reshaping the industry. She leads the firm’s Higher Education and Collegiate Athletics practices, which serve more than 100 higher education organizations, including 50+ athletic departments nationwide.
Katie works alongside athletic directors, CFOs and university leaders on financial and operational issues shaping the future of college athletics. Her perspective is shaped not only by over 20 years of experience, but by ongoing conversations and work with athletics leaders across the country. That gives her a broad view of how institutions are responding to industry change and allows her to help clients translate emerging trends into practical decisions for their own organizations.
A CPA and Lean Six Sigma-certified professional, Katie brings a financial lens to athletics without limiting the conversation to accounting. She helps leaders understand what the numbers are telling them, evaluate strategic opportunities and risks, improve how their organizations operate and communicate their financial story to presidents, boards and other stakeholders.
Katie is also an active voice in the national conversation about the financial and operational future of college sports. She speaks and writes regularly on emerging athletics issues and cohosts News & Brews Sports Biz, James Moore’s collegiate athletics podcast. She has been featured in industry publications and broadcast programs discussing topics ranging from NIL and athlete compensation to private capital and financial reporting.
An active member of NACDA, CABMA and NACUBO, Katie is particularly passionate about elevating the role of athletics finance professionals as strategic voices within their departments. Her goal is simple: help athletics leaders make better-informed decisions and build organizations positioned to compete in the next era of college sports.
Ken Kurdziel, CPA
Partner
Ken has nearly 30 years of experience providing accounting, auditing and consulting services. He also contributes to the firm’s strategic planning and implementation of tactical items and oversees the daily administration of the office.As a key member of the firm’s Higher Education Services Team and a noted thought leader in the industry, Ken does a great deal of work with university related entities such as foundations, athletic associations and booster organizations. His efforts drive strategic business development activities and new trends in higher education and university related nonprofit organizations. His experience with auditing their investments, his understanding of their fundraising processes and his knowledge of agreed-upon procedures and internal controls makes him a valuable resource for our clients in that industry. And as co-host of our firm’s News & Brews Sports Biz podcast, he advocates for the financial voices in collegiate athletics and discusses the latest developments in the business of college sports.
Ken is a member of the American Institute of Certified Public Accountants, the Florida Institute of Certified Public Accountants, the College Athletic Business Management Association, and the National Association of College and University Business Officers. He is a past president of the FICPA Chapter of North Central Florida. He also generously gives back to the community through his involvement with United Way of North Central Florida (where he previously served as Board Finance Chair).
Shane Metzler, CPA
Director
As a director with several years of experience, Shane is responsible for running and supervising audit engagements, planning and performing fieldwork, and reviewing the work of audit staff. He also facilitates team development and builds client relationships.
Shane’s work is concentrated primarily with our Collegiate Athletics and Higher Education Services teams. He has extensive expertise with NCAA agreed-upon procedures engagements and has worked with nearly 20 athletic departments across the country in this capacity. He is also a member of our Construction Services team and helps our clients in that industry make sure their financial reporting is in compliance.