Build a Workplace People Want to Stay In
Organizations across the country rely on James Moore to diagnose what is driving avoidable turnover and build the strategies that address it.
The Hidden Costs of Turnover
Turnover is easy to calculate - the % is a simple calculation. The cost behind it is not. Lost productivity, downtime or overtime, customer disruptions all create an impact. In most cases, turnover isn’t driven by a single issue. Retention is not a benefits problem or a ping-pong table problem: it is a strategy problem.
The organizations that keep their best people have thought carefully about what those people need, built the systems to deliver it, and created the conditions where good work is recognized and rewarded.
James Moore helps HR directors and executive teams understand what’s actually driving behavior inside the organization - and then building a plan that addresses it in a practical, sustainable way.
Where Most Organizations Find Themselves:
- People are leaving, but the reasons aren’t entirely clear
- Engagement survey results are flat or trending down, and with no clear next steps
- Compensation has been addressed, but retention has not improved
- Managers approach development and recognition inconsistently
- The culture that worked with 50 employees is not working with 150
- Past initiatives didn’t deliver lasting results
Let Our Experts Help
HR Professionals Who Think in Terms of Years, Not Quarters
Julie Kniseley, SHRM-SCP
President, HR Solutions
Danielle Towery, PHR
HR Consultant
A dedicated HR professional with over 25 years of experience, Danielle is a passionate advocate for both employees and management. She excels at crafting tailored HR solutions that align with business objectives while enhancing the overall employee experience. She also has a keen understanding of employment laws and regulations and a genuine empathy for people.
Danielle’s expertise as an HR generalist includes recruitment and onboarding, employee relations, benefits and compensation, performance management, training and development, and HR policies and compliance. While she has worked primarily in the nonprofit sector, she also has experience with small and medium-sized for-profit corporations in various industries. Regardless of the industry, Danielle enjoys using her expertise to advise clients in order to foster a positive, compliant and effective workplace.
Retention Is an Outcome: Engagement Drives It
Replacing an employee costs between 50% and 200% of their annual salary, depending on the role. That math is uncomfortable at one departure. At ten, it becomes a strategic problem. And yet most organizations track headcount, not the cost of losing it.
The harder number to calculate is the cost of disengagement that precedes departure. The employee who has mentally checked out but has not yet left is still collecting a salary, still in client-facing meetings, still influencing the people around them. Low engagement does not announce itself on a financial statement. It shows up in productivity, in quality, in the subtle erosion of a culture that took years to build.
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Across the Organizations We Serve
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HR Health Checklist
In HR, you often don’t know what you don’t know.
Discover your organization’s blind spots and get the guidance you need to address them with our helpful HR Health Checklist.
Serving Organizations Across the Country
James Moore's HR consulting team works with organizations throughout Florida and across the nation.
Retention and engagement challenges are shaped by local labor markets, regional industry conditions, and the competitive environment your organization faces.
Our team brings both national HR expertise and local market knowledge to build strategies grounded in your specific context.
Florida serves as our home base, with offices in Gainesville, Daytona Beach, Ocala, DeLand, and Tallahassee. The organizations we serve extend well beyond state lines.
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