Outsourcing HR Pros and Cons: Why Outsource HR & What to Avoid

Human resources is the backbone of any business, supporting its most valuable asset: its employees. From recruitment and onboarding to engaging and retaining top talent, HR drives the employee experience that enables businesses to thrive.

But running an effective HR operation is a complex task. It requires expertise in compliance, compensation, employee relations, development and more. And for many companies, finding the time and resources to build a finely-tuned HR machine in house is an uphill battle.

This is where outsourcing to a proven HR partner can be a game-changer. An experienced partner can provide seasoned leadership, strategic guidance and training to optimize any HR program or even build one from the ground up.

But not all outsourced HR solutions are created equal. And the impacts of choosing the right one can be far-reaching. The right partner can help you mitigate risks, streamline operations, empower your workforce and drive better business performance.

In this guide, we’ll explore the potential pros and cons of outsourcing HR needs to an experienced provider like James Moore HR Solutions.

What is an Outsourced HR Solution?

Outsourced HR services bring external HR experts into an organization as dedicated partners. With the right partner, the level of support you’ll receive goes far beyond transactional tasks. Instead, a genuine strategic relationship can unlock the insights and actions you need to take your business to the next level.

Think of it like working with an outsourced CFO. A small business owner juggling countless responsibilities likely can’t justify hiring a full-time chief financial officer. But they still need to manage the finances of their business and tackle big projects, whether that’s raising funds or preparing forecasts.

So instead of hiring internally, they engage an outsourced CFO firm who provides specialized services as needed. This is a flexible, cost-effective way to tap into much-needed assistance on demand without shouldering the overhead of an entire in-house department or a seasoned executive’s salary. It also enables the company to access higher-level expertise than it might be able to recruit on its own.

Outsourcing HR to a firm like James Moore works in a similar fashion. Rather than being just another vendor, your HR consultant becomes a trusted advisor, optimizing and guiding your critical HR functions as an extension of your team.

James Moore’s services span the full scope of HR — consulting, interim leadership, policy development, compliance, training, recruitment assistance, and more. By leveraging this deep pool of strategic HR experience, business leaders can drive robust workforce initiatives forward.

Whether you need help with day-to-day HR management or a total transformation, the right partner can provide the tailored strategy and senior-level guidance to get you there.

Need a more detailed overview? Read our in-depth guide to all things HR outsourcing.

What Are the Advantages of Working with an Outsourced HR Partner?

Partnering with an outsourced HR team like James Moore can give organizations significant strategic advantages.

An effective outsourced HR partnership can deliver:

  • Executive-Level HR Insights and Leadership: Outsourcing HR grants companies access to seasoned expertise from senior HR leaders with years of experience building and tailoring employer strategies. And because the relationship is fractional, organizations can save costs compared to recruiting a full-time CHRO.
  • Access to Specialized Expertise: When outsourcing to a well-resourced firm, businesses gain access to a tenured team with knowledge spanning diverse sectors, such as healthcare, nonprofits, government, manufacturing and more.
  • High-Impact HR Strategy: By leveraging an outsourced HR partner’s specialized expertise, companies can develop a targeted HR strategy to support high-priority initiatives such as workforce planning, talent management, and building a more competitive employer brand.
  • Increased Scalability: With limited resources, scaling an internal HR team may be challenging as a company grows. Outsourced HR services increase scalability by allowing teams to access additional resources when needed and scale back when not.
  • Best Practices and Industry Trends: Because HR consultants solely focus on HR functions, they can maintain in-depth expertise that generalist in-house teams may struggle to match. This includes specialized topics like HR compliance, best practices and up-and-coming HR strategies and trends.
  • Cost Savings: Outsourcing HR functions allows organizations to flexibly scale their services to their needs. As a result, they could realize significant cost savings compared to maintaining a full-time in-house HR team. Companies can then allocate more resources to strategic business priorities.

To access these advantages, businesses first need clarity on their available resources, needs and strategic goals.

For example, which responsibilities can the current in-house team effectively accommodate? If they’re skilled at day-to-day HR administration, an ideal external partnership might instead focus on creating policy and strategic initiatives.

And if a company lacks an HR team, a high-impact engagement may a) guide the company through building an in-house HR team, or b) handle the entire scope of HR services on behalf of the organization.

If you’re unsure what to prioritize, a skilled advisor — like those at James Moore — could also help by evaluating your current HR setup and recommending a path forward. Then you can use this knowledge to build an outsourced HR partnership to handle your highest-priority tasks.

What Are The Disadvantages of Working with an Outsourced HR Partner?

While outsourcing HR functions can offer numerous advantages, there are potential tradeoffs — especially if you choose the wrong outsourced HR provider. Working with

Working with an inexperienced or ill-suited external HR partner can lead to various challenges:

  • Access and Availability: Unlike in-house teams, outsourced HR partners often do not work on premises. Outsourced leaders typically work on a fractional basis and as a result, there may be some limitations to their availability. Handled poorly, this may lead to communication gaps or delays. However, top-tier firms like James Moore prioritize consistent availability, responsiveness and communication protocols to ensure seamless accessibility.
  • Lack of Institutional Company Knowledge: Because external partners are not embedded within the company, they may not have the same innate, granular understanding of the business’s culture, goals and intricacies as an internal employee. However, experienced consultants like those at James Moore can immerse themselves in these cultural nuances. This enables them to provide guidance tailored to each company’s values, goals and everyday norms.
  • Potential for Limited Strategic Vision: Some HR outsourcing providers take more of a generalist, administrative approach rather than providing dedicated strategic leadership. This type of partnership may limit the potential for transformation and long-term value creation. By contrast, James Moore’s seasoned consultants provide high-level strategic visioning and roadmaps tailored to your organization’s goals and challenges.
  • Misaligned Incentives or Priorities: If a company and an outsourced HR partner are poorly matched, there is a risk that their priorities may not always align perfectly. This concern can be mitigated by carefully vetting potential partners, establishing clear expectations, and fostering a collaborative, transparent relationship built on trust and shared goals.

Work with an outsourced HR firm with specialized experience, depth of resources and a client-centric approach to maximize the impact of outsourcing HR services. This enables you to leverage their expertise while minimizing potential drawbacks, ensuring a more productive partnership.

James Moore HR Solutions: Value-Aligned HR Outsourcing Partner

To maximize the impact of outsourced HR services, your external partner must be able to support your business priorities while proactively addressing any potential risks or compromises.

A successful partnership grants businesses access to experienced leadership, specialized expertise and scalable resources, all of which are crucial in fostering company growth.

James Moore’s comprehensive outsourced HR solutions can do exactly that. Their team of diverse, tenured HR strategists offers expertise spanning the full scope of HR, from compliance and employee relations to training, interim leadership, recruitment assistance and more.

And with James Moore HR Solutions’ depth of resources, service packages can be scaled to accommodate evolving needs — bypassing the expense of hiring an entire in-house team.

If building a robust, forward-thinking HR function is a priority for your organization, James Moore HR Solutions can help.

To learn more about how James Moore could optimize your HR strategy, contact an advisor today.


All content provided in this article is for informational purposes only. Matters discussed in this article are subject to change. For up-to-date information on this subject please contact a James Moore professionalJames Moore will not be held responsible for any claim, loss, damage or inconvenience caused as a result of any information within these pages or any information accessed through this site.